Company Details
Company Details — Watertap.eu
Watertap.eu is operated by Crowntap Belgium, a Quooker specialist. Watertap.eu sells original Quooker systems and accessories. Watertap.eu is not the Quooker manufacturer; Quooker trademarks remain the property of Quooker.
Store Identity
Store name: Watertap.eu
Website: https://watertap.eu
Operated by: Crowntap
Business address: Klapdorp 38, 2000 Antwerpen, Belgium
Country of operation: Belgium
Seller of Record / Merchant of Record
Watertap.eu is operated by Crowntap, Klapdorp 38, 2000 Antwerpen, Belgium. Crowntap is the seller of record for all products sold on Watertap.eu. All orders, fulfilment, returns, warranty processing, customer support and invoices are handled by Crowntap from Belgium.
Agency Disclosure
Crowntap Belgium supports Watertap.eu as an external agency providing design, development, marketing and SEO services. Crowntap Belgium is registered in Belgium (6 Rue 6 Octobre Bd Massira, Casablanca, IF 72035382, RC 723989, ICE 003938199000027). Crowntap Belgium is NOT the seller, merchant of record, customer support handler, warranty processor or return address for Watertap.eu.
Contact
Customer support (online orders, shipping, returns, product questions):
Please use our contact page for the fastest response.
Email: info@watertap.eu
Belgian Customers — Pickup & Installation
For pickup, installation requests or local support, please mention this when contacting us via the contact page.
Online Dispute Resolution (ODR)
The European Commission provides an online dispute resolution (ODR) platform: https://ec.europa.eu/consumers/odr/. Our email is info@watertap.eu.
Applicable Law
These terms and conditions are governed by Belgian law. For any dispute, the competent courts of Antwerpen, Belgium shall have jurisdiction, subject to applicable EU consumer protection regulations for cross-border online purchases.
Product Safety Contact
For product safety matters, recall information or safety-related questions, please contact us at info@watertap.eu with the subject "Product Safety" and include your product model name and SKU.
